1. How to reach after-sales service?

Facebook: RokrOfficial

Email: service@robotime.com

  1. Do your wood products have burrs?

We adopt a rapid stamping process to minimize burrs. Also an eco-friendly black sand paper is given in the packaging. If you find the surface not smooth enough, just rub it with the sandpaper.

  1. Are your products likely to be damaged?

Rokr products are high-density plywood made from basswood, with solid texture and shape. The products (with color packaging box) passed the international toy anti-drop standard test to ensure the good condition during transportation.

  1. Are the products safe and environmentally friendly?

Rokr adopts high-quality wood, soy ink and other green materials to provide safe and reliable gaming experience for every child!

  1. Where can I buy Rokr products?

Click “Online Store” button on the top menu, select the “Rokr” brand to view or purchase our products. If you have already identified the product, please input the name directly into the search box at the top of our webpage.

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